1.3 We use your personal information in order to fulfil our commitment to providing an unparalleled service experience in connection with all of your interactions with VACATIONS CENTER (the“Purpose”). As part of that undertaking, we are committed to safeguarding the privacy of the personal information that we gather.
1.4 As one of our clients or someone else with whom we do business, you understand and agree that we collect, use and disclose your personal information in accordance with this Policy.
1.5 VACATIONS CENTER makes this Policy available to explain how we gather information, the kind of information collected and how that information may be used so that you can exercise an informed judgment in deciding whether you wish to provide information to VACATIONS CENTER.
1.6 When we provide VACATIONS CENTER products or services to you, we may also give you specific additional details about how we will use your personal information.
1.7 If you have a product or service by the VACATIONS CENTER Website that is not provided by VACATIONS CENTER, please review the relevant privacy notice that covers such product or service, or contact your product or service provider for information about their privacy practices.
This Policy is based upon VACATIONS CENTER activities as a Mexican Company; and this Policy is over conducting laws in México and is not intended to address privacy issues that may arise in any other country.
3.1. The term “personal information” in this Policy refers to information that does or is capable of identifying you as an individual. The types of personal information that VACATIONS CENTER process include:
3.2. Much of the personal information we process is information that you or someone acting on your behalf knowingly provides to VACATIONS CENTER. All such information is voluntarily supplied by you, someone acting on your behalf,VACATIONS CENTER members, clients and the other individuals with whom we do business or who visit our Website.
3.4. There may be instances in which the personal information that you provide to us or that we collect is considered Sensitive Personal Information under the privacy laws of some countries. In some very rare instances, financial records may form part of Sensitive Personal Information where you are located. We only process Sensitive Personal Information and financial records to the extent permitted or required by applicable law.
3.5. When you agree to this Policy you are, to the extent required under applicable law, granting your express and written consent to the processing of any personal information that you provide to VACATIONS CENTER that is considered to be Sensitive Personal Information or financial information.
3.6. Save to the extent required by law, you are not obliged to provide VACATIONS CENTER with any of your Sensitive Personal Information, and should you chose not to, this will not prevent you from purchasing any products or services from VACATIONS CENTER.
3.7. Minor Children VACATIONS CENTER website do not sell products or services for purchase by children and we do not knowingly solicit or collect personal information from children. If you are under the age of 18 (or a minor in the jurisdiction in which you are accessing our websites), you may only use our websites with the involvement of a parent or guardian.
3.8. The personal information described in the previous paragraphs of this section, is collected through:
3.9. The personal information collected by VACATIONS CENTER, is protected by security, administrative and physical measures which were adapted against the damage, loss, alteration, destruction, use, unauthorized use or treatment, in accordance with applicable law and regulations.
4.1. Subject to applicable law, we may collect, use and disclose relevant portions of your personal information in order to:
a) provide VACATIONS CENTER services that includes, but are not limited to the following:
b) additionally, we will use your personal information for the following secondary purposes that are not necessary to provide the services required, but that allow us and facilitate a better service:
4.2. VACATIONS CENTER uses and retains your personal information for as long as is necessary to fulfil the Purpose.
4.3. In case you do not wish your personal information to be used for these secondary purposes, we hereby request you to inform us using the option that may apply:
4.4. According to the clause 3.6, your denial of authorization for use of your personal information for these purposes shall not be a reason for denial of services and products requested or hired with VACATIONS CENTER.
5.1. You have rights to access and update personal information held about you that are known with the acronym ARCO:
5.2. If you want to inquire about any personal information we may have about you, you can do so by sending us a written request to the following address:
Plaza Tuukul, Local 20
Playa del Carmen – Quintana Roo
México 77717 By email: firstname.lastname@example.org
5.3. Please be sure to include your full name, address and telephone number and a copy of a document evidencing your identity (such as an ID card or passport) so we can ascertain your identity and whether we have any personal information regarding you, or in case we need to contact you to obtain any additional information we may require to make that determination.
5.4. If you have any questions about this Policy, about the processing of your data described, or any concerns or complaints with regard to the administration of the Policy, or if you are not satisfied with the response that you receive, you can escalate your concern to the Chief Privacy Officer by sending an email to:
5.5. All requests for access to your personal information must be submitted in writing by letter or email. We may respond to your request by letter, email, telephone or any other suitable method in a period of twenty (20) days.
6.1. VACATIONS CENTER do not share Personal Information with anyone except as described below:
6.1.1. VACATIONS CENTER may share Personal Information as required or as permitted by law, such as:
6.1.2. We may transfer Personal Information to Service Providers or companies within the VACATIONS CENTER Company or Companies throughout the world, for example, to process transactions and provide you with our products or services.
6.2. Regardless of where we process your information, we still protect it in the manner described in this Policy and according to the applicable laws.
6.3. Information collected by VACATIONS CENTER in response to surveys is used to develop statistically significant aggregate information that is analyzed and published to members and industry participants in the form of research reports that enable them to track industry developments and trends useful in enhancing the efficiencies of their businesses.
6.4. Information collected by VACATIONS CENTER is also used to fulfill requests that VACATIONS CENTER has received for memberships or other goods or services.
6.6. VACATIONS CENTER also acknowledges the right to limit the disclosure of your personal information by sending an e-mail to the following address:
The limitation to disclosure shall not be considered valid if your personal information is legally required to be disclosed by judicial or other governmental action.
7. The use of tracking technologies in VACATIONS CENTER Website
7.2. By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future. If you want to delete any cookies that are already on your computer, the “help” section in your browser should provide instructions on how to locate the file or directory that stores cookies. Further information about cookies can be found at www.aboutcookies.org. Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of VACATIONS CENTER Website, and the complete user experience that we pride ourselves on providing our customers.
Just as VACATIONS CENTER business changes constantly, this Policy may also change. This Policy is subject to change at any time without prior notice. VACATIONS CENTER will communicate any such changes promptly by posting the revised Policy at VACATIONS CENTER Website. Users are responsible for consulting this posting for any changes. The Effective Date near the top of this document will indicate the last time modifications were made.